August 1, 2012 to August 31, 2012

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small brown mouse hiding behind a building in providence

Rodent Proof Now To Prevent Future Infestations

DATE POSTED: August 24, 2012

Often times we associate infestations of rodents as a winter issue because mice and rats are trying to escape from the cold in Rhode Island and Massachusetts as well as elsewhere in New England. And while this is completely true, it does not mean that rodents are not an issue during the summer months as well. As long as there are resources: food, water, and shelter, rodents will have no problem…

wood damaged by carpenter ants

Do You Know How To Identify Carpenter Ants?

DATE POSTED: August 10, 2012

Like many homeowners in Rhode Island, Massachusetts and New England, when there are ants in the home you may have a hard time identifying the species. Unfortunately if carpenter ants are not accurately detected, your home could be at risk. While most ants are harmless and merely nuisance pests, carpenter ants prove to be more than just a nuisance. In fact they are known for carving galleries into…

Good Afternoon Steve,

I need to write to you and express my sincere thanks for the type of people you employ.

Steve Heaney came to our house for a check-up today and I was immediately struck by the cleanliness of his uniform and truck despite the dirty situations he must surely encounter.

He listened patiently to the 100+ questions I had as I toured our property asking about this and that. He answered every question quickly, and even was able to identify insects I was afraid were growing in…

I just wanted to share with you how wonderful an experience it has been having New England Pest Control service our home for many years. All of the people who have serviced us, as well as Joannie and Melissa in Customer Service, have been and continue to be outstanding. GARY and RYAN just left our home. It was their first visit and my first time meeting both of them. Thefollowing words best describes them:

- PROFESSIONAL
- COURTEOUS
- CLEAN
- KNOWLEDGEABLE
- EAGER TO PLEASE
- ASKED GOOD…

Joseph Villani (Technician) here at the Ryan Center & Boss Ice arena has gone above and beyond over the past few weeks. We have had a few minor problems with mice and flies, and he has taken immediate response to each situation. This is a great reflection on the staff at New England Pest Control.

Just want to let you know how pleased we are with your service. Gary arrived at our home promptly, as he always does, and greeted us with a warm welcome. He is extremely professional and clearly wants to make sure that he addresses our specific questions and concerns. He is a credit to the company.

I just wanted to share a client "testimonial" with you. We are a new customer of yours and have contracted your services for the next year. We called you for a follow up and you were able to have Nick come to our house the same day, last minute. Not only are we appreciative of that, but wanted to let you know how professional and knowledgeable Nick was during his visit. We wanted Nick to be our "regular" technician, but understand that he primarily deals with commercial accounts. If that changes…

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