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Dear Dave,
I just wanted to take a few moments to let you know that your staff was great.

Ron Compellone is a great person and very responsible. He did an excellent job preparing the initial treatment for the big problem with mice that we had. We used to have a lot of complaints from staff in various departments daily, but now it looks like the problem is under control.

Mr. Pontes, you're very lucky to have such a great group of people working for you.

Your service man, Marc, came to our house and was as kind and efficient and professional as one could ever expect. We appreciated so much his caring for our problem, and I wanted you to know how much we appreciated this. I hope that someone in your organization will pat him on the back for us."

I am writing regarding our technician Robert Williams. I should have written this letter back in March 2010, when he first started coming to our house for mice issues. He is an outstanding technician! We are very thankful that he was assigned to our house. He comes on a regular basis and does his job well. He is professional and very pleasant. Each time he comes to our house, he knows exactly where the traps are and what the situation was on the previous visit. We look forward to having the same…"

We just wanted to inform you that we at Primary Flow Signal are very pleased with the service that we receive from Big Blue Bug Solutions. A couple of years ago we had an issue with mice in the offices and thanks to the capable efforts of Joe Villani we have not had any such incidences in many months. Joe stops in once a month and always updates us on what is going on with the bait and traps that he has located throughout the property. We would also note that Joe is a good representative of…"

Joseph Villani (Technician) here at the Ryan Center & Boss Ice arena has gone above and beyond over the past few weeks. We have had a few minor problems with mice and flies, and he has taken immediate response to each situation. This is a great reflection on the staff at New England Pest Control."

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