Identify Your Pest!

I am writing to send my every compliment to you and your terrific staff at the Big Blue Bug! I called on you in my capacity as property manger at Johnston Housing Authority. At every step you (from initial phone call to the inspection) and your people were skilled and wonderful to deal with-they are great. I especially want to send kudos to inspector Michel Wery; he was thorough and provided great interaction with my elderly residents. Again, thank you and it is always my practice to send praise…"

My name is Maryellen and I have been a customer of New England Pest Control for the past 6 years. I have two homes and I have nothing but praise for anyone that I have ever dealt with at your company. My most recent experience was this past Saturday when Phil came out and did a quality control visit on my property. He was fantastic as he checked over my entire residence, both inside and out, and went over my plan with me. Along with him, I have had pleasant dealings with any of the technicians…"

I have never called a pest control company before and I was somewhat apprehensive as to what to expect. I want to express my sincere appreciation for outstanding work done by your inspector, Mr. Scott Murphy. Scott exemplifies an employee who is truly concerned about the customer and his property by offering a wide range of technical, practical and long term solutions to my pest problems. He took time to inspect and detect issues that I did not know I had.

Scott communicated the…"

I cannot commend James Beausoleil enough with regard to his incomparable professionalism that he has
displayed with his management of pest control issues at our school. He is very sensitive to the health
needs of our special population of students and, as such, he ensures that an appropriate evaluation and
treatment plan is formulated. Always very polite and professional, I would rate James among the very best
of service professionals because of his thorough knowledge…"

Your service man, Marc, came to our house and was as kind and efficient and professional as one could ever expect. We appreciated so much his caring for our problem, and I wanted you to know how much we appreciated this. I hope that someone in your organization will pat him on the back for us."

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