Identify Your Pest!

Today Big Blue Bug's technician, Michael, came to my home to spray for carpenter ants. He is one of the most respectful and professional young men that I have encountered in a while. While all Big Blue Bug employees that I have meet have been courteous, knowledgeable and professional, it is refreshing to see these traits in someone as young as Michael. I attribute this, naturally, to his upbringing, but also to the detailed training by your company... I do not often have an opportunity to write…"

I just wanted to take a minute to commend one of your sales representatives, Nathan Jewett. I have been having a problem recently and Nathan came to my house last Tuesday to talk about it and do an inspection. I was extremely impressed by his knowledge, thoroughness and professionalism. Unlike my old pest company, he actually was helpful and knew what he was talking about. I also had a very helpful conversation with Tony in the Providence office. After Nathan left, it was a no-brainer; I…"

Hello there,
I just wanted to let you know that we were extremely happy with your technician Doug Goodwin’s first visit in our building at Grafton Crossings, 135 Westboro Road in North Grafton, MA.
Not only did he work thoroughly, he was also extremely helpful in explaining current activities, replaced traps as necessary and gave some valuable advice. He was very aware of the fact that there were customers in the store, which required an even more sensitive handling of his work…"

I am sending this letter in regards to the service that I received at my home. I was 110% satisfied with the service that I received from your technician. It does not happen often that you receive friendly service and he should be commended on that. The tech that came to my house was Rene. He was super polite and very friendly and also on time. He explained to me exactly what he did and that if I had any future problems to contact NE Pest Control and you will come back out. I hope that…"

I call my Big Blue Bug Solutions home maintenance agreement 'bug insurance' and it's really as simple as that. If there's a problem, I call BBBS and they eliminate the problem."

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