Dear Dave,
I just wanted to take a few moments to let you know that your staff was great.

Ron Compellone is a great person and very responsible. He did an excellent job preparing the initial treatment for the big problem with mice that we had. We used to have a lot of complaints from staff in various departments daily, but now it looks like the problem is under control.

Mr. Pontes, you're very lucky to have such a great group of people working for you.

I am writing regarding our technician Robert Williams. I should have written this letter back in March 2010, when he first started coming to our house for mice issues. He is an outstanding technician! We are very thankful that he was assigned to our house. He comes on a regular basis and does his job well. He is professional and very pleasant. Each time he comes to our house, he knows exactly where the traps are and what the situation was on the previous visit. We look forward to having the same…"

My name is Maryellen and I have been a customer of New England Pest Control for the past 6 years. I have two homes and I have nothing but praise for anyone that I have ever dealt with at your company. My most recent experience was this past Saturday when Phil came out and did a quality control visit on my property. He was fantastic as he checked over my entire residence, both inside and out, and went over my plan with me. Along with him, I have had pleasant dealings with any of the technicians…"

I have never called a pest control company before and I was somewhat apprehensive as to what to expect. I want to express my sincere appreciation for outstanding work done by your inspector, Mr. Scott Murphy. Scott exemplifies an employee who is truly concerned about the customer and his property by offering a wide range of technical, practical and long term solutions to my pest problems. He took time to inspect and detect issues that I did not know I had.

Scott communicated the…"

I just wanted to take a minute to commend one of your sales representatives, Nathan Jewett. I have been having a problem recently and Nathan came to my house last Tuesday to talk about it and do an inspection. I was extremely impressed by his knowledge, thoroughness and professionalism. Unlike my old pest company, he actually was helpful and knew what he was talking about. I also had a very helpful conversation with Tony in the Providence office. After Nathan left, it was a no-brainer; I…"

‹ ›