Posts with the tag: "remember our vets at christmas"

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Operation ROVAC

DATE POSTED: November 19, 2013

Operation ROVAC started 14 years ago by Tony DeJesus, longtime employee of Big Blue Bug Solutions and now more than ever Tony needs your help.

I just wanted to share a client "testimonial" with you. We are a new customer of yours and have contracted your services for the next year. We called you for a follow up and you were able to have Nick come to our house the same day, last minute. Not only are we appreciative of that, but wanted to let you know how professional and knowledgeable Nick was during his visit. We wanted Nick to be our "regular" technician, but understand that he primarily deals with commercial…"

I just wanted to share with you how wonderful an experience it has been having New England Pest Control service our home for many years. All of the people who have serviced us, as well as Joannie and Melissa in Customer Service, have been and continue to be outstanding. GARY and RYAN just left our home. It was their first visit and my first time meeting both of them. Thefollowing words best describes them:

- PROFESSIONAL
- COURTEOUS
- CLEAN
- KNOWLEDGEABLE
- EAGER…"

Today Big Blue Bug's technician, Michael, came to my home to spray for carpenter ants. He is one of the most respectful and professional young men that I have encountered in a while. While all Big Blue Bug employees that I have meet have been courteous, knowledgeable and professional, it is refreshing to see these traits in someone as young as Michael. I attribute this, naturally, to his upbringing, but also to the detailed training by your company... I do not often have an opportunity to write…"

It is with great pleasure that I send this letter. I just had to take the time to let you know that the professionalism and courtesy of your staff Robin Alvarado and Alan Webb is "over the top". I have a home filled with children as we are foster, adoptive, and birth parents so you can imagine the busy day and evenings my husband and I have. After the flood last year we noticed that we also were having some issues with insects that are not wanted. I was talking with a friend from…"

I would personally like to request that your technician, Brian Goldman, continue as the Pest Control technician at Heritage Village Apartments. Brian conducted himself professionally and, while explaining the procedure for spraying my buildings, spoke to my Assistant Manager in a respectful and knowledgeable manner. Thank you for your assistance in granting this request."

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