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Dear Dave,
I just wanted to take a few moments to let you know that your staff was great.

Ron Compellone is a great person and very responsible. He did an excellent job preparing the initial treatment for the big problem with mice that we had. We used to have a lot of complaints from staff in various departments daily, but now it looks like the problem is under control.

Mr. Pontes, you're very lucky to have such a great group of people working for you.

Hello there,
I just wanted to let you know that we were extremely happy with your technician Doug Goodwin’s first visit in our building at Grafton Crossings, 135 Westboro Road in North Grafton, MA.
Not only did he work thoroughly, he was also extremely helpful in explaining current activities, replaced traps as necessary and gave some valuable advice. He was very aware of the fact that there were customers in the store, which required an even more sensitive handling of his work…"

Once again, I feel compelled to write because I had such excellent service from one of your technicians, Shane. He was efficient, courteous, helpful and nice to my dog! Thank you for sending well-mannered and competent inspectors."

We just wanted to inform you that we at Primary Flow Signal are very pleased with the service that we receive from Big Blue Bug Solutions. A couple of years ago we had an issue with mice in the offices and thanks to the capable efforts of Joe Villani we have not had any such incidences in many months. Joe stops in once a month and always updates us on what is going on with the bait and traps that he has located throughout the property. We would also note that Joe is a good representative of…"

Your service man, Marc, came to our house and was as kind and efficient and professional as one could ever expect. We appreciated so much his caring for our problem, and I wanted you to know how much we appreciated this. I hope that someone in your organization will pat him on the back for us."

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