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Commercial Pest Control (11)

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One day last month I saw hundreds of flying bugs coming out of a spot where my house's foundation meets my patio. They were very unnerving and I worried that I had termites - flying termites. After googling them, I knew I had to call someone. Who but the Big Blue Bug people, right? It was about 4:00 in the afternoon. I phoned and got an appointment for between 8:00 and 9:00 the next morning. At 8:15 your technician, Phil, called and said he was on his way. He arrived promptly afterward and…"

We have had the most pleasant and capable technician, Kevin Tidd, resolve an extremely complex case of Yellow Jacket infestation. We had an opening on the outside of our house that led into the space above the drop ceiling in our mud room. It was a very limited space above a closet and he diligently and professionally addressed the problem. After completion, he cleaned up and restored the area. While We have always had very positive experiences with New England Pest Control, he was truly…"

It is with great pleasure that I send this letter. I just had to take the time to let you know that the professionalism and courtesy of your staff Robin Alvarado and Alan Webb is "over the top". I have a home filled with children as we are foster, adoptive, and birth parents so you can imagine the busy day and evenings my husband and I have. After the flood last year we noticed that we also were having some issues with insects that are not wanted. I was talking with a friend from…"

I just hung up the phone with Ana. Nathan, one of your inspectors, has been out here previously and my fiancee said he was awesome, going above and beyond to help us out with our initial problem (including putting in a glass window to our basement that was not in place). There seems to still be an issue so I have called back again today. We are having an issue with mice and now flies! I described what was going on and let Ana know that the only day we would be here is Friday. She asked me to…"

This is the first time using your service. I really enjoy listening to Tony on the radio and wanted you to know that the people you have working for you are the finest! Debbie took our phone call and Steve came for the inspection. We are looking forward to working with your company in taking care of our problem and in the years ahead."

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